6.2 BASELINE ASSESSMENT
For every £1 spent on equipment, supplies, and service, another £9 is spent on other overhead costs.
incorporate all costs into the picture, not just equipment, consumables, software and maintenance.
Other hidden costs are:
IT support and infrastructure
procurement and facility costs
end-user interaction time
document management expense
These costs are typically fragmented in budgets and processes across the organisation. Only about 10% of the real document costs are typically exposed by an assessment, which means that 90% of the actual costs are being ignored.
Knowledge is power which is why hardware suppliers seek to introduce their own Fleet management. The purpose is to migrate to their systems and supplies.